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Frequently Asked Questions
Orders
How do I Place an Order
Simply browse our products, add your favorites to your cart, and checkout securely using your preferred payment method.
Can I change or cancel my order after placing it?
Yes, but only if your order hasn’t been processed yet. Contact our support team as soon as possible.
How long will it take to receive my order?
Orders are typically processed and delivered within 2-3 business days depending on your location.
What should I do if I receive the wrong or damaged item?
Please contact us immediately with a photo of the item, and we’ll arrange a replacement or refund.
Do you offer nationwide delivery?
Yes, we ship across Nigeria . Delivery time and cost may vary depending on your location.
Products
What brands do you sell?
We carry a curated selection of trusted skincare and beauty brands, including The Ordinary, COSRX, CeraVe, and more.
We only stock authentic products from reputable sources.
Are your products original?
Yes! All our products are 100% original and sourced directly from authorized distributors or brand partners.
How do I know which product is right for my skin?
Each product page includes detailed descriptions and skin type recommendations.
If you’re unsure, feel free to contact us—we’re happy to help you build a routine!
How do I know which product is right for my skin?
Each product page includes detailed descriptions and skin type recommendations.
If you’re unsure, feel free to contact us—we’re happy to help you build a routine!
Do your products have an expiration date?
Yes. Each product has an expiration date printed on the packaging. We recommend using them within 6–12 months after opening.
What payment methods do you accept?
We accept major debit/credit cards, bank transfers, and secure payment gateways like Paystack/Flutterwave.
Gift Cards
Do you offer gift cards?
Yes! You can purchase digital gift cards in various amounts directly from our website.
How are gift cards delivered?
Our gift cards are delivered instantly via email with a unique code that can be used at checkout.
Do you offer gift cards?
Nope! Our gift cards never expire, so the recipient can shop whenever they like.
Can I refund or exchange a gift card?
Unfortunately, gift cards are non-refundable and cannot be exchanged for cash.